Last week I was asked to provide a reference for a friend I used to work with and perhaps don’t get to see as much as I would like. I have no problem giving him the reference. From the sound of it, the job he is after is right up his street, and I know he will throw himself into it in a way that he’ll be great at it. I have no doubt he will be an asset to the company that employs him. I just have one issue: the reference questionnaire I was asked to fill in. It has some pretty standard questions asking how long I had known him and in what capacity. Then it asked me to state his strengths (ok, no problem), but then it asked for his weaknesses and a number of other questions that encouraged me to rank the individual (although I was not told on what sort of scale).
And therein was the problem. If I were representing his current employer (and I am not), I would have to be careful as, under UK law (if I am not mistaken), an employer providing a reference to a prospective employer owes a duty of care to the employee, and criticisms can be taken as libel, etc. or, at the very least, leave you open to damages. Now, I appreciate this is more of a personal reference, but that’s not the point. There was so much I was being asked to fill in that I was beginning to think that the company in question could not trust their own judgment in any way as to his character.
The thing is, I had nothing negative to say. I am certain we could all find something negative to say about everyone we know. You know, we could find some small personal trait that irritated us, but it’s not relevant in this case. When I worked with him, he was diligent and performed as expected. So, I didn’t answer the question.
And, of course, by not answering the question, there is a prospective employer who is wondering what I left out. I didn’t leave anything out; I just had nothing to say in that box that I thought was anywhere near relevant to the reference I was writing. Reference-reading is all about the unsaid, not the said.
So, what should I have done?
On this day…
2003:
Call God Now